Gamestop Return Policy (10 FAQs)

Gamestop Return Policy (10 FAQs)

“Gamestop’s return policy is confusing and unfair to customers. Here are 10 FAQs that will help you understand their policy.”

 

What is Gamestop’s return policy

Gamestop’s return policy is pretty great. If you’re not happy with a purchase, you can return it within 30 days for a full refund. You can also exchange it for something else or get a Gamestop gift card.

 

How do I return an item to Gamestop

When you purchase an item from Gamestop, you have 14 days to return the item for a full refund. To return an item, simply take it to your local Gamestop store with your receipt. The Gamestop team will then process your return and issue a refund to your original form of payment.

 

How many days do I have to return an item to Gamestop

If you are not satisfied with your purchase, you may return it within 14 days for a refund of the purchase price, minus the shipping and handling fees. If 14 days have passed since your purchase, we will offer you a Gamestop gift card for the current selling price of the item.

 

What items am I unable to return to Gamestop

There are a few items that Gamestop does not accept as returns. These include opened media (like DVDs and video games), special edition items, and collectibles. Additionally, Gamestop does not accept returns on digital items or downloadable content.

 

Is there a restocking fee for returns to Gamestop

Gamestop does not have a restocking fee for returns; however, there are some restrictions on which items can be returned. For example, digital codes and opened items are not eligible for return. Additionally, some items may be subject to a 20% restocking fee if they are returned without a receipt or within 14 days of the purchase date.

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How will I know if my return is processed by Gamestop

When you return an item to Gamestop, you will receive a confirmation email from us within 24 hours. If you do not receive this email, please check your spam folder or contact us for assistance.

 

I received a defective item from Gamestop, what should I do

I was so excited to get my new video game from Gamestop, but when I got home and opened it up, I found that it was defective. I was so disappointed and didn’t know what to do.

After doing some research, I found out that I could return the defective item to Gamestop for a refund or exchange. I decided to go back to the store and speak to a manager. The manager was very understanding and helped me process the return.

I was so relieved that Gamestop was able to help me with my defective item. I would definitely recommend them to anyone who has a similar problem.

 

My item is missing parts, can I still return it to Gamestop

If your item is missing parts, you may still be able to return it to Gamestop depending on the circumstances. If the item is new and unopened, you may be able to return it for a full refund. If the item is opened and missing parts, you may only be able to return it for store credit. If the item is used, you may not be able to return it at all.

 

I bought a used item from Gamestop and it doesn’t work, can I return it

If you bought a used item from Gamestop and it doesn’t work, you can return it within 14 days for a refund or exchange.

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I bought a digital item from Gamestop and changed my mind, can I get a refund

If you bought a digital item from Gamestop and changed your mind, you can get a refund as long as you request it within 14 days of purchase and have not used the product key.